Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
Standards Established and Methods Used to Assure High Quality Care [12 VAC 30 ‑ 60]
Action Electronic Visit Verification
Stage Proposed
Comment Period Ended on 3/21/2020
Previous Comment     Next Comment     Back to List of Comments
3/19/20  8:11 pm
Commenter: Alex Reed

app doesnt capture hours correctly

I clocked out at 10:01.  My boss verified my hours and signed his approval.  Today, when I was looking at my hours, somehow my clock out time for Tuesday has been changed to 5:21.  Who, how, why has it changed? If they can change our times, it scares me that we could get accused of fraud.  I am keeping a paper time sheet of my hours. My boss is aware of my hours.  This is making me very upset. The app or someone in the office is changing my clock times and location of clock in and out.  I feel like I am being set up, either intentionally, or arbitrarily by glitches in the app or the company's hardware.  This situation is seriously beginning to affect my health. I have never had migraine headaches before, and now I have them daily.

CommentID: 79913