Virginia Regulatory Town Hall
Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
chapter
Standards Established and Methods Used to Assure High Quality Care [12 VAC 30 ‑ 60]
Action Electronic Visit Verification
Stage Proposed
Comment Period Ended on 3/21/2020
spacer
Previous Comment     Next Comment     Back to List of Comments
3/4/20  11:17 am
Commenter: Mike Spencer, live in

The apps don't work. Portal does.
 

So frustrating to write DMAS about problems/frustrations with the app and EVV in general for a live in companion only to get a canned response quoting the 2016 Cures act every time.  I can't be compliant with the CURES act if you don't give me an app that works and has features that make sense for the user.  Better yet, give me the PORTAL.  It has been tried, tested, approved, and works. 

CommentID: 79445