Action | Electronic Visit Verification |
Stage | Proposed |
Comment Period | Ended on 3/21/2020 |
From NCIL Position Opposing Electronic Visit Verification:
"The EVV systems that require the voice recognition or speech recognition discriminate against Deaf and non-English speaking workers. A Deaf wheelchair user may prefer to use a Deaf person as their attendant in order to have effective communication; however, if their Deaf attendant cannot hear the instructions on the phone and/or voice their answers, the EVV system will presume fraud is occurring. Likewise, any non-English speaking attendants would also be subject to fraud accusations because of the EVV system."