Virginia Regulatory Town Hall
Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
chapter
Standards Established and Methods Used to Assure High Quality Care [12 VAC 30 ‑ 60]
Action Electronic Visit Verification
Stage Proposed
Comment Period Ended on 3/21/2020
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1/28/20  6:55 pm
Commenter: Elaine G.

where is the person centered planning with evv?
 

"Person centered planning requires really listening to the person" DMAS is not practicing what they preach.

No one wants their daily lives and their habits tracked with EVV. No one.  To have live-ins do evv, is essentially having their lives tracked.  It is an invasion of privacy.  Live-ins do not visit.  Their job is 24 hours a day and yet they are given a set hours to clock in and out.  It is nearly impossible to clock in and out at set times when a person is providing 24 hours care.  The clock becomes more important than the person cared for.  The state is making a live-ins's job so difficult, that they may be forced to quit.  Institutionalization will be the ONLY option at that point.  With the majority of live-ins receiving two in-home visits per month and countless ongoing evaluations, how much oversight and oversight expense is enough?

EVV has created unnecessary burdens and additional bureaucracy just to clock in and out.  This is not a simple clock in  and out procedure.  There is always some difficulty with EVV which can be attested to simply by using a search engine and reading complaints readily available.  State officials have been contacted was well concerning this cumbersome, burdensome process.

The waiver program was put into place to allow independence and community access to persons with disabilities.  EVV is a hindrance to partaking and enjoying community access.  Do not say they can go anywhere with the app and clock in and out!  When folks are stuck home dealing with the app., the  bureaucracy, and fallout EVV causes, they are NOT in the community!  Crippling the disabled by making it more difficult to maneuver their daily lives is not an option.

CommentID: 78958