Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
Standards Established and Methods Used to Assure High Quality Care [12 VAC 30 ‑ 60]
Action Electronic Visit Verification
Stage Proposed
Comment Period Ended on 3/21/2020
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3/11/20  2:43 pm
Commenter: Teresa Elder

evv is wrong

EVV is a disaster, and there are too many issues to list. (first red flag, EOR Manual doesn't mention EVV?!) 

Here are a few -

APP does not work correctly; gets stuck often, sometimes causing late sign-in or sign-out

If late signing out, system will delete whole shift

Every "update", have to get CDCN to unregister so you can re-register (IT folks know - this is not an "update")

HIPPA violation possible

Targeting and discrimination against disabled community (tracking, threatening loss of life-dependent services, etc.)

PRIVACY violation likely


The bottom line is the APPs seem to have been thrown out there to meet a deadline.  They are not ready for production, as shown by their lack of performance; which raises a huge cybersecurity concern. (I have a whole host of questions related to cybersecurity).

Virginia needs to do the right thing, and exempt live-in

We are saving the state MILLIONS by keeping our loved ones home, and trust me when I say, it is not so I can commit fraud and get an extra $12 from the state.

We have a proven 27 year record of doing the right thing.  We watch our son 24/7, and only get a few handfuls of hours paid to caregivers.  While we appreciate what we have, it is insulting and infuriating that the Commonwealth of Virginia is targeting the disabled community.  

CommentID: 79741