Action | Electronic Visit Verification |
Stage | Proposed |
Comment Period | Ended on 3/21/2020 |
Requiring the attendant to clock in daily is invasive, a time vampire, and unsafe to the attendant and consumer. EVV puts an unnecessary burden on underpaid attendants whose first obligation is taking care of the disabled. The app crashes, gps is all over the place, and it can take up to 30 mins to log in or out. The attendant then has to go unpaid trying to log in or risk manual entry, fraud accusations. If it isn't working on the final day of the pay period, again, they go unpaid for who knows how long. If the consumer is having an emergency need, the attendant has to decide if logging in/out or taking care of the consumer is more important. It's not a fair choice and one that never had to be made with the website portal method. Return to the prior website timesheet and restore sanity to the disabled and their caregivers - both deserve better than EVV!