Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
Standards Established and Methods Used to Assure High Quality Care [12 VAC 30 ‑ 60]
Action Electronic Visit Verification
Stage Proposed
Comment Period Ended on 3/21/2020
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3/19/20  2:06 pm
Commenter: Matt Wood

APP is a mess

There are several steps/selections in the process of clocking in or out.  Often, these selections freeze.  In other words, when I make the appropriate selection, the app does nothing.  It just sits there while I push and push and push the selection over and over.  Even without the freezing, having to make several selections is not a simple clocking in and clocking out procedure and can waste valuable time.   Deducts pay while trying to log in. 

CommentID: 79896