Description | The regulation sets forth guidelines governing the duties and operations of the Office of the State Long-Term Care Ombudsman and the State Long-Term Care Ombudsman Program. The regulation covers the processes to receive, investigate, and resolve complaints on behalf of residents in long-term care facilities and individuals receiving long-term care services in the community. The regulation describes the process for the Office to access records and individuals, delegate local ombudsman entities and representatives, mitigate any conflicts of interest, and issue sanctions for interference with the program. |
State Authority | 51.5-131 and 51.5-139 through 51.5-142 of the Code of Virginia |
Federal Authority | 42 USC ยง3001 et sec. |
Text of Regulation | Link to Virginia Administrative Code |
Goals of Regulation | The regulation is designed to set a base for statewide consistence and quality in implementing the State Long-Term Care Ombudsman Program. The regulation is intended to align with federal requirements and state statutes. The regulation facilitates clear understanding of program standards and operations. |
Meetings |
Name / Title: | Charlotte Arbogast / Policy Advisor |
Address: |
8004 Franklin Farms Drive Richmond, VA 23229 |
Email Address: | charlotte.arbogast@dars.virginia.gov |
Telephone: | (804)662-7093 FAX: (804)662-7663 TDD: (800)464-9950 |
Current Actions | ||
Action Title | Latest Stage | Status |
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None |
Past Actions | ||
Action Title | Latest Stage | Status |
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None |
Withdrawn Actions | ||
Action Title | Latest Stage | Status |
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Reorganization and Revisions to the State Long-Term Care Ombudsman Program Regulations | NOIRA | Stage withdrawn on 01/04/2023 after the comment period had ended. |