Virginia Regulatory Town Hall
Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
Guidance Document Change: This is to provide an update to and supersedes the “Face-to-Face and Case Management Visits” Medicaid Bulletin posted on March 17, 2022.
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12/2/22  9:57 am
Commenter: Shannon Bray, Family Links

The Importance of Virtual Visits
 

Virtual Visits should be reconsidered not only do we take a risk on picking up or either spreading COVID but, we now also face the chances or picking up or spreading the FLU. Take into consideration that over 75% or more of the recipients in this program have some sort of Disability or Medical Condition which puts them at a higher risk of  becoming sick. As a Service Facilitator we often visit multiple Clients throughout the day, which puts the Client and us as a Service Facilitator at higher risk of spreading any germs. Virtual Visits conducted via Duo, FaceTime, Zoom, etc. allow for us to still see the Client physically and visually keep up and monitor their case, this also allows us to prevent the spread of any sickness and keeps everyone safe! 

CommentID: 206468