As I mentioned in my letter to the governor, it seems the state is going out of its way to conducting business in the MOST ineffcient, expensive way possible!

Why are we going back to in-person visits on a regular basis (for us it's monthly), spending unnecessary gas/mileage re-imbursement, slowing down the number of recipients that can be seen per week (back-logging the process and burning out the facilitators), when it's not necessary? It's far more efficient and convenient for the majority, and completes the requirements as fully as in-person visits.

Please reverse this poor decision as soon as possible. Thank you.