Virginia Regulatory Town Hall
Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
chapter
Standards Established and Methods Used to Assure High Quality Care [12 VAC 30 ‑ 60]
Action Electronic Visit Verification
Stage Proposed
Comment Period Ended on 3/21/2020
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3/21/20  2:21 pm
Commenter: Jessica Jerico

continued issue with the fiscal agents
 

Many people are reporting that paperwork has come to a halt during the current crisis.  CDCN and PPL aren't processing new hires, answering emails, answering phone calls.  It is impossible to get APP errors fixed (when the app incorrectly records time or magically erases the entries.)  EVV is a nightmare.  Even during this crisis where significant numbers of people are unemployed people still won't take this job.  Please stop EVV.   

CommentID: 80056