Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
Standards Established and Methods Used to Assure High Quality Care [12 VAC 30 ‑ 60]
Action Electronic Visit Verification
Stage Proposed
Comment Period Ended on 3/21/2020
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3/20/20  12:48 pm
Commenter: Abby Jarvis

fiscal agent issues

I have hired 2 people since the transition to cdcn from ppl and both were able to work within 3-4 days ... I am however not dealing wit cps forms.  I think cdcn does a much better job. We can email on the forms and everyone is fine in days... with ppl it took then 2 1/2 months one time to process the hire paperwork  and always at least a week and a half.   

The fiscal agents seem to also being having massive issues with the EVV apps not working, not entering the time online portal correct.  Bottom line workers do not get paid and are not paid correctly.  They quit.  Apparently this is what DMAS wanted to being with.  

CommentID: 79988