|Electronic Visit Verification
|Ended on 3/21/2020
Among the findings:
¢ The supervisor, a woman, taunted, manhandled and verbally abused the home’s eight residents, all of whom are considered severely disabled.
¢ To punish bad behavior, the supervisor would, on occasion, throw a resident’s meal in the trash.
On at least one occasion, bad behavior included a resident not using a spoon and eating fast when told to slow down.
¢ During the day, a blind resident was often made to stand “for long periods of time” in an effort to keep her from falling asleep and to cause her to sleep at night.
Oftentimes, the blind lose track of time and may sleep during the day and be awake at night.
¢ When the blind resident wet herself, the supervisor made her stand outside and alone in urine-soaked clothing for three to four hours.
consumer directed services gave consumers a chance to stay out of these places. EVV makes consumer directed services unusable.