Virginia Regulatory Town Hall
Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
chapter
Standards Established and Methods Used to Assure High Quality Care [12 VAC 30 ‑ 60]
Action Electronic Visit Verification
Stage Proposed
Comment Period Ended on 3/21/2020
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2/29/20  12:47 pm
Commenter: Joyce R. Bumbray-Graves, SEIU Virginia 512

I rarely receive my 40 hours each pay period
 

I am a Homecare Provider and the CDCN and PPL apps are not accurately recording my hours. Every week I am missing hours because the system is not giving me all of my hours. We should receive our 40 straight hours and they are adjusting my hours so that I rarely get my 40 hours each pay period. Also they should having an ongoing program for training on how to use EVV.

CommentID: 79374