Virginia Regulatory Town Hall
Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
chapter
Standards Established and Methods Used to Assure High Quality Care [12 VAC 30 ‑ 60]
Action Electronic Visit Verification
Stage Proposed
Comment Period Ended on 3/21/2020
spacer
Previous Comment     Next Comment     Back to List of Comments
2/19/20  10:24 am
Commenter: Emily Kelly, EOR

Evv cost to consumer/EOR/attendants
 

Requiring participants, employers of record, and their caregivers to all have smart phones or tablets is not well thought out at all.  These are Medicaid recipients and persons making $9 an hour with no benefits.  These folks must purchase certain phones/tablets only, since the app is only available in certain app stores and the device must have GPS capability.  They must have a data plan or, at minimum, a landline phone.  Who is footing this bill?  The attendant on $9 an hour?  What happens when the consumer or EOR can't afford a landline phone bill?  What happens when the phone breaks?  What happens when the phone or app or both malfunction?  Who should be responsible for the expense of these items, ensuring that there are no technical matters and repairing/replacing said items immediately?

CommentID: 79164