We do not use EVV, but our friends do, and because we have similar "spy" software for our daughter's helpers who are Community Coaches, I know a bit about how our friends' lives have been unnecessarily disrupted by this terrible technology and concept.  At the very least, live-in providers MUST be made exempt.  It makes no sense for a parent (typically) to stop what they are doing to clock in or out, especially since live-in providers typically are never off the clock anyway.  For our friends living with unstable epilepsy, as we are, this requirement is actually dangerous.

When the software doesn't work, as people can amply attest to, it actually causes them to lose their precious caregivers, who don't like getting spied on, but especially don't like getting their already paltry paychecks delayed because they can't enter their hours.  If the fiscal agents cannot fix the technological problems, then they MUST allow alternate ways for the caregiver to record their hours.  It's hard to believe this requirement was rolled out without apparently any input from the community and obviously no Beta testing of the software.  The state owes a huge debt to the burden and sacrifice that EVV has placed on the disabled, their families, and their caregivers.