There are several glitches with the EVV app that make life really difficult.  The latest: my attendant's hours were denied, because one attendant clocked in at the same time one was clocking out.  One had hours shorted as a result.  I had to manually fix this, and now I have a "scarlet letter" or red flag.  No one at DMAS policy making with a  six figure salary and an able bodied family care or understands what it takes just to handle a day when there are disabilities.  Add to the struggle, the many problems with EVV and life becomes impossible.