One does not have to go far or listen too hard to understand that EVV, especially for live-ins, is a burden and a failure.  Federal mandate requires that EVV not be a burden.  The system in place before was working.  Live in caregivers were allowed to submit their hours when they had a minute available.  A minute available is rare for a live-in especially when the care can go from monotony to emergency in the blink of an eye!  They do not have time to answer a questions every single time they sign on and clock in/out on a troublesome app. with an arbitrary set of hours (live-ins work much more than hours assigned).