Agencies | Governor
Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
Amount, Duration, and Scope of Medical and Remedial Care and Services [12 VAC 30 ‑ 50]
Action 2011 Mental Health Services Program Changes for Appropriate Utilization & Provider Qualifications
Stage Final
Comment Period Ends 1/29/2015
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1/29/15  5:15 pm
Commenter: Andrea Cleaves, Executive Director/La Toya Ward, LPC

IIH Case Management

As a Provider/Director for Intensive In-Home Services, we too, share the same concerns that our colleagues have stated in regard to the proposed regulation changes to remove case management as a function of In-Home Services. This change would be a disservice to individuals and families in care. Delegating case management services to the CSBs would affect the timeliness of these individuals’ needs being met, effectiveness of treatment, rapport, and further place them at risk.  From our observation, it already appears that the CSBs are overwhelmed with their caseloads and they lack the flexibility needed to provide immediate care. Many of the families we serve are faced with an array of challenges that impede their ability to schedule and attend appointments, advocate for themselves, and access community resources. Assisting our clients with these complex case management needs are an integral part of Intensive In-Home Services and treatment planning. We would not like to see the response to families fractured by having two providers present what should be a seamless response.  .

CommentID: 37864