I am an LCSW in the state of Virginia and a Behavioral Health Director. I often treat elderly or disabled patients via telehealth,  especially since the onset of the pandemic. Is it correct that you will be eliminating telephonic only as an option for treatment? I must strongly object to this plan as many of these patients  live in rural settings with little to no access to reliable internet services. Many of them are minimally able to use a smart phone and even when they are, connections are often slow and sessions are frequently interrupted. Telephonic sessions are experienced as a lifeline for many of these patients, who struggle with severe depression and anxiety exacerbated by the pandemic. I strongly urge you to reconsider this decision on behalf of these patients.

Claire Capron, LCSW, BCD