Yes, crisis support is best provided by the team that serves the individual during business hours. However, expecting there to be 24/7/365 coverage by the CSC Team for providers such as CSBs who are already mandated to provide such crisis coverage is an undue burden and decreases the feasibility of providing CSC service. Providers should be able to use any 24/7/365 crisis personnel already employed or contracted by them.? There seems to be a discrepancy with 6.6.a.i. Exclusions and Limitations where CSBs can use Mobile Crisis Response or maybe one section was updated, but the other missed.