It would be one thing to decrease the educational requirement if there were going to be an increase in oversight, but it doesn't appear that this is the case.  Therefore, I am against reducing the educational requirement for service facilitators.   Service Facilitation is one of the most utilized, but least monitored services that I, as a support coordinator, work with.  I have families that haven't had a SF meet with them in almost two years due to "understaffing" or "staff turnover."  When families run into issues/concerns related to CDCN, I can't help them with that, because that's not my role.  I then have to resort to asking families to keep reaching out over and over again as if they're get a different response.  SF services have gotten so bad over the last year that I have had families request other providers and services because they're tired of the continued fight for help and answers that should be provided by service facilitators.  Service facilitators should have reasonable background, understanding and education to fulfill their roles are service facilitators.