Virginia Regulatory Town Hall
Department of Health Professions
Board of Pharmacy
Regulations Governing the Practice of Pharmacy [18 VAC 110 ‑ 20]
Action Pharmacy working conditions
Stage Emergency/NOIRA
Comment Period Ended on 11/22/2023
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10/31/23  12:07 pm
Commenter: Anonymous


I hope this letter finds you well. I am writing as a concerned citizen and a strong advocate for patient care and the well-being of pharmacists. I am seeking clarification on the purpose of emergency regulatory measures within the pharmacy profession and urging the State Board of Pharmacy to take action in making these measures permanent to enhance the working environment for pharmacists and ultimately improve patient care and reduce medication errors.

Emergency regulatory measures are designed to address immediate and critical issues, often stemming from unforeseen circumstances such as public health crises or emergencies. These measures are typically implemented to ensure that essential services, including the dispensing of medications, can continue in a safe and efficient manner during these challenging times.

However, it has come to my attention that some corporate entities may disregard or resist the implementation of these emergency regulations, which can hinder the potential benefits they offer, not only to pharmacists but also to the patients they serve. It is crucial that these measures are not only upheld but also considered for permanent integration into the pharmacy practice for several reasons:

  1. Improved Working Conditions: Permanent implementation of emergency regulatory measures can significantly improve the working conditions of pharmacists. By addressing staffing concerns, ensuring adequate breaks, and reducing workload, these measures can help prevent burnout and fatigue among pharmacists.

  2. Patient Care: A less stressed and overworked pharmacy workforce can provide better patient care. Reduced stress levels and increased focus can lead to fewer medication errors and better communication with patients.

  3. Enhanced Safety: Permanent regulatory changes can bolster the safety protocols in pharmacies, which is vital in ensuring the accuracy and integrity of the medication dispensing process.

  4. Legal Accountability: Corporations that disregard emergency regulatory measures should be held accountable for their actions to protect pharmacists' rights and maintain the integrity of the pharmacy profession.

I kindly request that the State Board of Pharmacy review the current emergency regulatory measures and consider making them permanent through appropriate legislative processes. By doing so, you can create an environment where pharmacists can thrive, improve patient care, and reduce the occurrence of medication errors.

I understand the complexities involved in regulatory changes, but the potential benefits for pharmacists and patients alike cannot be understated. I would be grateful for any information or guidance on how to further support this cause, and I am open to participating in any initiatives or discussions aimed at this goal.

Thank you for your attention to this important matter. I look forward to your response and hope for positive action in the near future.


burn out VA pharmacist 

CommentID: 220497