Virginia Regulatory Town Hall
Department of Health Professions
Board of Pharmacy
Regulations Governing the Practice of Pharmacy [18 VAC 110 ‑ 20]
Action Pharmacy working conditions
Stage Emergency/NOIRA
Comment Period Ended on 11/22/2023
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10/27/23  9:33 am
Commenter: Anonymous


In the Fall, we are always behind in our work because everyone is sick (and needs medicine) or wants vaccinations and we do not have enough hours in the workday to fill every single medication that comes in and we fall behind or barely keep up. After flu season is over, corporate cuts hours so then we start to fall behind because we do not have enough people in the pharmacy to complete the work that needs to be done. The pharmacist at my site never takes a break during the day because it would just mean we would fall behind even more. There needs to be more than one pharmacist in the pharmacy at a time during peak hours and during lunch breaks so that a pharmacist feels comfortable taking a break. All of the staff are making more mistakes because we have a large volume of patients and not enough staff, and instead of corporate making it a priority to try to hire more people they just come down on current employees really hard with punishment for their mistakes. We should be punished for mistakes, but it needs to be recognized that the conditions we are working in are causing these mistakes to happen more frequently. Corporate should be required to give a store/pharmacy more hours overall based on the volume of work they have, not based on what season it is. Corporate should also be taking fault in the conditions they are subjecting community pharmacists and technicians to, which causes mistakes that affect patient care. 

CommentID: 220477