Case status: The documents states that reimbursement will be provided only for "active" case management clients, as defined. The definition is not provided though. This is not defined in the document. Current members of the VA Brain Injury Service Providers are also serving “follow along cases’ but with different parameters. Does that fit into any category?

Consent: Throughout the document, communication with family and others (professional and not) is mentioned. It should be pointed out that this always requires the consent of the client.