Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
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6/22/22  7:37 pm
Commenter: Anonymous

Mobile Crisis Response

Mobile Crisis Response - Continued Stays "Not available for this level of care. If additional units are needed, providers should submit a new registration form with the Managed Care Organization (MCO) or Fee-For-Service (FFS) Contractor and any necessary call center engagement in accordance with DBHDS guidelines"

Currently MCOs deny new registrations if they are requested consecutively (ex. Registration is for 5/15/22 - 5/18/22 and is approved; program is asked to reassess the individual on 5/19, puts in a registration and it is denied due to being a consecutive request); At this time, a provider may be asked to reassess numerous times over the course of a week, particularly if the person is awaiting a bed for hospitalization.

It is recommended that language be added that allows for consecutive registrations under these circumstances.

CommentID: 122154