Virginia Regulatory Town Hall
Agency
Department of Behavioral Health and Developmental Services
 
Board
State Board of Behavioral Health and Developmental Services
 
chapter
Rules and Regulations For Licensing Providers by the Department of Behavioral Health and Developmental Services [12 VAC 35 ‑ 105]
Action Compliance with Virginia’s Settlement Agreement with US DOJ
Stage Final
Comment Period Ended on 7/22/2020
spacer
Previous Comment     Next Comment     Back to List of Comments
7/21/20  4:50 pm
Commenter: Lisa Morgan

Monitoring and evaluating service quality
 

Providers are constantly working towards mitigating the risk of regulatory violations.  The goal is always to eliminate risk and prevent recurrence. The reality is that it cannot be guaranteed.  It is not due to systemic failure. Providing person centered services that includes the dignity of risk is by nature unpredictable. It is unrealistic to expect providers to prevent recurrence of incidents. 

CommentID: 84002