Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
Standards Established and Methods Used to Assure High Quality Care [12 VAC 30 ‑ 60]
Action Electronic Visit Verification
Stage Proposed
Comment Period Ended on 3/21/2020
Previous Comment     Next Comment     Back to List of Comments
3/21/20  2:21 pm
Commenter: Jessica Jerico

continued issue with the fiscal agents

Many people are reporting that paperwork has come to a halt during the current crisis.  CDCN and PPL aren't processing new hires, answering emails, answering phone calls.  It is impossible to get APP errors fixed (when the app incorrectly records time or magically erases the entries.)  EVV is a nightmare.  Even during this crisis where significant numbers of people are unemployed people still won't take this job.  Please stop EVV.   

CommentID: 80056