Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
Standards Established and Methods Used to Assure High Quality Care [12 VAC 30 ‑ 60]
Action Electronic Visit Verification
Stage Proposed
Comment Period Ended on 3/21/2020
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3/19/20  1:51 pm
Commenter: Teresa Schultz

whole process a mess

the fiscal agents seem to be having great difficulty getting anything correct.  The EVV app doesn't work most of the time.  Even when times are entered perfectly it seems to cut pay.  This is not right.  You are expecting these workers to work for nothing and be tracked.  This is impossible.  

CommentID: 79885