Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
Standards Established and Methods Used to Assure High Quality Care [12 VAC 30 ‑ 60]
Action Electronic Visit Verification
Stage Proposed
Comment Period Ended on 3/21/2020
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3/6/20  5:37 pm
Commenter: Jeff Snyder, EOR

Stale data??

I have to battle with the app not taking my only attendant's submission. Then, it just saves it, with the little saved icon.  I have to manually log in as her and submit in the portal after using the app anyway!  Then log in as me to approve.  I checked the list and it says two approved, but they are no where to be found in the app.  The other attendant had a submission in right before she quit working, and it was denied as "stale data".  What the living heck is stale data?  The attendant was here too.  Guess she won't get paid.

CommentID: 79560