PLEASE PLEASE leave our family service Facilitators with our FAMILY, they are very vital with explaining how Information can support or cause  drastic changes.In home care is always very important verse not understanding paperwork from Medicaid or spending 15 minutes on the getting transferred from  customer service representative or the next person that has given you the wrong information. LET’S AVOID THE HEADACHE!!!! LAEVE OUR SERVICE FACILITATOR!!!!!!