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Description	Establishes the procedures to be followed for adjudicating contested claims for benefits at the deputy, first level appeals, and commission review stages; authorizes designated employees to administer oaths and issue subpoenas.
State Authority	Sections 60.2-111 and 623 of the Code of Virginia.
Federal Authority	n/a
Text of Regulation	Link to Virginia Administrative Code
Goals of Regulation	To provide fair, impartial, prompt, and accurate decisions of disputed claims by ensuring that: 1. 87% of all first payments will be made within the first 14 calendar days following the first compensable week claimed; 2. 75% of all deputy determinations selected for review shall achieve a passing grade on the federal quality review mandated by the U.S. Department of Labor; 3. 60% of all first level appeals decisions shall be mailed within 30 calendar days of the date of appeal, and 85% shall be issued within 45 calendar days; 4. 90% of all first level appeals decisions selected for review shall achieve a passing grade on the federal quality review mandated by the U.S. Department of Labor; and 5. 50% of all commission-level decisions shall be mailed within 45 calendar days of the date of appeal, and 80% shall be issued within 75 calendar days.
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