Virginia Regulatory Town Hall
Department of Criminal Justice Services
Criminal Justice Services Board
Rules Relating to Compulsory Minimum Training Standards for Dispatchers [6 VAC 20 ‑ 60]
Comprehensive Review of Dispatch Regulations
[Withdrawn 5/14/2018]
Reason for Withdrawal
The Department of Criminal Justice Services will start a new action. The new action will separate the responsibilities of the dispatcher and the agency from the responsibilities of the academy.
General Information
Action Summary The Rules Relating to Compulsory Minimum Training Standards for Dispatchers (6VAC20-60) identifies the categories of training for compulsory minimum training standards for dispatchers along with the information regarding training schools and the timeline for completing training, grading, and record keeping requirements. This regulatory action is the result of a periodic review. The substantive amendments to the regulation include requiring dispatcher academies to have course work approved by DCJS prior to the first scheduled class and enhancing training by requiring dispatchers complete in-service training. Additionally, revisions to the regulation remove dated language and add clarifying language where appropriate. The regulation identifies broad training categories. The specific performance outcomes, training objectives, criteria for testing, and the lesson plan guides are located on the DCJS website. A reference to the DCJS website has been added to the regulation to assist dispatchers in locating the Virginia Criminal Justice Services Training Manual and Compulsory Minimum Training Standards –Performance Outcomes for Dispatchers. DCJS will review and consider the appropriateness of setting a minimum number of training hours for basic dispatcher training.
Chapters Affected Only affects this chapter.
Executive Branch Review This action will go through the normal Executive Branch Review process.
RIS Project Yes  [004634]
Result of Prior Periodic Review Filed 12/29/2015
New Periodic Review This action will not be used to conduct a new periodic review.
Stages associated with this regulatory action.
Stage ID Stage Type Status
7488 NOIRA Stage withdrawn on 05/14/2018 after the comment period had ended.
7808 Proposed Stage withdrawn on 05/14/2018 after the comment period had ended.
Contact Information
Name / Title: Laureen Hyman  / Executive Administrative Assistant to the Director
Address: 1100 Bank Street
Richmond, VA 23219
Email Address:
Phone: (804)786-8718    FAX: ()-    TDD: ()-

This person is the primary contact for this board.