Jerry, while living in a temporary group home during a manic episode, he had a disagreement with a staff member that escalated.  Staff members slammed his fingers in a door so hard that he was rushed to the emergency room where 2 of his fingers were amputated.  

Some families make sure their loved ones don't end up in them.  Consumer directed services helps people keep their loved ones out of them.  EVV makes consumer directed services impossible.