Virginia Regulatory Town Hall
Agency
Department for Aging and Rehabilitative Services
 
Board
Department for Aging and Rehabilitative Services
 
chapter
Adult Protective Services [22 VAC 30 ‑ 100]
Action Revise Adult Protective Services Regulations
Stage Proposed
Comment Period Ended on 3/20/2020
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2/14/20  4:10 pm
Commenter: Kevin Morris, Greene County Department of Social Services

APS Investigation Time Frames
 

I would like to lend support to the proposal to extend the length of time to achieve face-to-face contact with the alleged victim.  In my experience, it has frequently become an issue to satisfy the requirement for reports received late in the work week, or especially prior to long holiday weekends.  This could be true in a small agency setting, like Greene, where few workers cover multiple programs at a time, or in larger localities where the volume of reports may inhibit the ability to respond quickly at all times.  

I would also like to see the investigation time frame extended, especially for financial exploitation investigations, to up to 90 days.  In my experience, it can take time to learn the different process each financial institution requires to access information, and when cooperative the institution will provide worker with a multitude of documents to sort through.  Also, when requesting records from a POA an investigator will have to require 30 days to comply, and may have to interact with legal counsel to achieve results.  Extending the investigation period for financial exploitation investigations would enable the worker to more systematically approach the case and to provide ample time frames for compliance from those providing information. 

CommentID: 79083