As a Family Services worker with Adult Protective Services, one of the largest challenges that we face are hitting timely deadlines with the increasing population of elderly and disabled adults. There are not increases in positions for Adult Protective Services Investigators to match the demand. Our cases are increasing in complexity and at times the ability to conduct a face to face visit is impacted by the challenging language in state statutes. If you would consider changing the verbiage in policy to reflect a initial face to face visit being conducted in 5 business days versus the current 5 calendar days, it would decrease the difficulty in meeting this time frame. As more and more reports come in and at times they are late in the day prior to a holiday, it is difficult to stay on task with meeting the calendar day time frame and impacts our ability to meet client needs of already established cases due to having to stress getting out on a case in such strict day limits. Your consideration of this change is appreciated very much. Thank you.