Virginia Regulatory Town Hall
Agency
Department of Health Professions
 
Board
Board of Dentistry
 
chapter
Regulations Governing Dental Practice [18 VAC 60 ‑ 20]
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8/27/13  12:15 pm
Commenter: Vandana Sood, D.M.D., LLC

Warranty on Crown/Bridge
 

A warranty on crown/bridge is not going to work in my opinion.  There are many factors which result in the success and/or failure of a crown.  I would say a majority of the cases I do are successful, but there are those cases which patients are non-compliant and don't follow through with regular dental care and follow up.  There can be lab errors.   What if there was material ie impression used that we later found out to be defective.  Do we then go back to the manufacturer and ask them to pay for the patients new crown?  How do we monitor what patients do outside of the office ie foods, drinks, habits, oral hygiene; medical factors, medications, etc.  Why should I the dentist be penalized for something that is out of my control?  I believe if there is a crown that is made, and it is due to an error on the dentist part, then the dentist shouldl remake the crown at no charge to the patient.  I strongley believe that it should be left to each dentist to determine the circumstances and try to work something out with the patient on a case by case basis.  If you start putting a warranty on crown/bridges then soon after there will be a warranty on all dental procedures.  How can you put a warranty on healthcare as it is not a product?  I believe most dentist out there try to do their best to serve their patients.  I find that insurance sets up these parameters ie 5 years which then set the standard of care when actually the insurance sets these limits based on their profitability not what is in best interest for the patient.  I request that you do not put a mandatory warranty on crown/bridge.  Thank you for reviewing my opionion.

 

Dr. Vandana Sood

CommentID: 28969