The veterinary industry is here to serve the public and their pets.  The majority of  technicians are proivded NO business or managment skills before entering full time employement.  Many technicians are pressed into inventory managment, schedule writing, performing staff evaluations, and various other arenas.  Without training in inventory management - prices on goods and services may be higher than necessary due to having too much stock ordered (expires before use) or patients and clients might not get the medications or services needed in a timely manner because something runs out.   Prices may also rise if technicians leave the practice because they are performing skills with little to no support or training and become frustrated.  Turnover is incredibly costly for a business and those costs may get passed along to the public.  These skills also provide a way for technicians to increase skill set and salary which would lead to job satisfaction and in turn keep them in the practice for a longer time.   I'd like to see a small amount of non-clinical CE accepted ) so that technicins are able to attend lectures on a wide variety of subjects, get all the CE they need for the year, and return to the clinic with new ideas that benefit the entire practice.