Virginia Regulatory Town Hall
Agency
Department of Health Professions
 
Board
Board of Veterinary Medicine
 
chapter
Regulations Governing the Practice of Veterinary Medicine [18 VAC 150 ‑ 20]
Previous Comment     Next Comment     Back to List of Comments
5/28/13  4:50 pm
Commenter: Danielle Keeton, Wellesley Animal Hospital

It's important
 

 I think that having management/business (non-clinical) building CEs are important not only for those with licenses, but for the clients and patients as well. When I first graduated, I recall having all this medical knowledge, but no real people skills to speak of, and I believe my efficacy  in client education was negatively affected by it. Not everyone is born with customer service skills and even fewer know exactly what management is all about. I think making it part if the CE requirements is a very good idea

CommentID: 28279