1. Service Facilitators provide valuable, person-facing service/expertise representing people with disabilities that cannot be done over the phone with a different random person every month.  It is near impossible to get CDCN/PPL on the phone today, much less adding Service Facilitation functions like annual attendant care hour renewal paperwork.  Those renewals happen as a natural course of knowing our families, which is not possible through a CDCN/PPL switchboard.  I cannot imagine the phone waits if this is done -- it is simply not tenable.  Do not do this.

2. Oppose ending DMAS higher level review in cases where persons on the CCC+ waiver are later found ineligible.  One person's opinion in a 10-min visit should not singly eliminate services enabling a person with disabilities to function in society and maintain independent living.  Attendant care is a lifeline for families of persons with disabilities, and it should not be removed without careful due diligence.  Attendant care is significantly cheaper to taxpayers than institutionalization, which is often the only option when attendant care is eliminated and families cannot make ends meet financially and also provide 24/7 care to their loved ones.