Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
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6/14/23  4:58 pm
Commenter: Ashley Dunlap, Brain Injury Connections

Person Centered Rights?

There does not appear to be any sort of grievance or complaint procedure for survivors of BI who believe their rights, choices or needs are not being respected or any requirement that persons served be aware of & educated on their human rights & what to do if they feel they are violated. This should exist & the information should be cognitively accessible & readily available. Given that this is a new service and a newly targeted population there should be clear specific grievance/complaint/oversight processes identified.

CommentID: 217257