Department of Planning and BudgetAn official website of the Commonwealth of Virginia Here's how you knowAn official websiteHere's how you know

Virginia Regulatory Town Hall
Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
Previous Comment     Next Comment     Back to List of Comments
6/9/23  3:29 pm
Commenter: Jen DuVon, Brain Injury Connections of the Shenandoah Valley

Face-to-face encounters - conflicting information
 

The manual provides conflicting requirements on how frequently a face-to-face encounter must be held. One place in the manual states every 60 days, another every 90. I recommend that a client contact must be made a minimum of every 30 days, with a face-to-face requirement every 60 days. This allows for the provision of consistent monthly services, while also allowing for telehealth/virtual options if/when needed (ie., due to sickness, weather, etc.), which certainly comes up more frequently in the winter months.

CommentID: 217172