As much as licenses and certificates are important tools to determine someone's level  of competence and qualifications, they can actually be misleading. We have to be careful when we are over stressing this need in the service industry, more especially when dealing with seniors. This is due to the fact that leaders in this industry apart from their technical abilities, there is the need to posses an immeasurable sense of passion for human life to promote the quality of life for seniors on a consistent basis. I believe strongly that overregulating this industry is not the best way forward.