Sandra Gentry raises two very thoughtful issues that need to be addressed.

1.  Operators should not be held responsible for the actions, or lack or action, of an owner.

2.  Owners who hire bad operators may encounter a serious problem.  The previous commentor suggests that the owner should have access to an appeal process.  However, I'm not certain this will work very well.  Who will "officiate" the decisions of operators?  The health department has no licensed operators.  Perhaps the owner could hire another operator or two ($$$) to dispute the first operator's findings.  More likely, the owner will fire the first operator and shop for another operator who provides him/her with a "better" report.  What will the health department do when they receive a "bad" report from one operator followed by a "good" report from another operator?

I'm glad that I'm a former regulator and that I don't own an AOSS.