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Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
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11/1/21  4:58 pm
Commenter: Cumberland Mountain CSB

Mobile Crisis Response/Required activities/Referral from Crisis Hotline

This service can occur when there is an ECO.  LEO will not contact a crisis hotline for this referral as this is contrary to processes which have been in place for many years and allows for miscommunication, unnecessary delays in the process. There are indications that the "referral" to the crisis hotline can occur after the service has begun/occurred.  Language and process are not clear.  

CommentID: 116593