Agency
Virginia Department of Health
 
Board
State Board of Health
 
Guidance Document Change: This guidance document summarizes how the State Health Commissioner (“The Commissioner”) of the Virginia Department of Health (VDH), through the Office of Licensure and Certification (OLC), may consider imposing administrative sanctions for nursing facilities under 12VAC5-371-90 and Va. Code §§ 32.1-27, 27.1, and 135. This guidance document does not create new requirements or mandatory enforcement levels. Decisions regarding sanctions will always be fact specific. This guidance document does not limit VDH's or the Commissioner’s authority to take any action authorized by law.
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8/24/26  10:04 am
Commenter: Anonymous

Loudon County rehabilitation and nursing
 

The conditions and upper staff are very poor. The food is not eatable and doesn’t meet nutritional needs for the residents. The ratio of CNA to patients is poor. They spent money on renovations instead of the patient comfort. There is a mold problem in the basement that hasn’t been addressed and many patients have experienced respiratory issues. There are wonderful CNA staff but the agency people are terrible. The death of one patient this past summer was investigated but I feel it was swept under the rug and the staff went to lunch to celebrate the findings. The rooms bathroom are not cleaned on a regular basis. The common shower are dirty and equipment is stored in them. One has a broken handle for many months. One is so dirty. PT staff is good. I could go on and on. Terrible place. 

CommentID: 240845