Virginia Regulatory Town Hall
Department of Medical Assistance Services
Board of Medical Assistance Services
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6/9/23  3:37 pm
Commenter: Jen DuVon, Brain Injury Connections of the Shenandoah Valley

ISP vs. POC - Person-Centered language

Use ISP (Individualized Service Plan) instead of POC (Plan of Care). POC sounds medical and clinical, ISP is person-centered language. 

CommentID: 217175