I have been a service facilitator for over 8 years now, I have worked with complete face to face visits and virtual visits. I now carry a caseload of 100+ clients. Since being allowed to work virtually I have a 98% average of seeing all of my clients per month. Remaining virtual (using telehealth) ensures the ability to safely see our clients and help them have their needs met efficiently. During face-to-face visits, I am driving 1.5 hours to my furthest client and with that distance I have to see up to 12 clients so that it financially makes sense. This means I am going from home-to-home with the possibility of unknowingly spreading viruses. I appreciate and understand the need to see clients face to face on a case-by-case basis, however monthly face to face visits to all clients should be reconsidered and possibly redesigned.