Virginia Regulatory Town Hall
Agency
Board for Towing & Recovery Operators, abolished 1/1/13
 
Board
Board for Towing & Recovery Operators, abolished 1/1/13
 
chapter
Regulations Governing the Practice of Towing and Recovery Operators [24 VAC 27 ‑ 30]
Action General Regulations For Towing and Recovery Operators
Stage Proposed
Comment Period Ended on 3/21/2008
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2/1/08  10:55 am
Commenter: G. NESTER, WAGNERS WRECKER SERVICE

COMPLIANCE -- WHY IS IT MADE SO HARD?
 

The intentions of the BTRO are noble, but I have never seen a more confusing process to understand or navigate.  If you want tow companies --large or small -- to comply you need to establish one website that clearly tells us what and when we need to do it!  Information put in plain language would be nice.  I feel like I have to have a degree in law to interupt what information I stumble across if I'm lucky enough to hit the right link.  The tow/wrecker companies that want to comply have to be as frustrated and confused as I am....BTRO was forceful about getting our addresses, but then I only received two flyers referring me to websites that are "not user friendly" to say the least?!  Come July, I predict you are going to have a whole lot of state troopers, police, and civilians sitting on the roads waiting HOURS for tow trucks that wont be available to respond --- because half of us wont be in compliance by your JULY deadline.  We want to know what to do but the rumor mill has a thousand different versions of what exactly that is?  Secured lots? Specific equipmt? Driver Certification? Fingerprinting? Fees? I dont even know if we can AFFORD to comply anyway. July is coming too fast, BTRO might want to fall back and rethink it.

Frustrated in Fluvanna -- 434-589-6527--Wagners Wrecker Service - Palmyra, VA  

CommentID: 640