Virginia Regulatory Town Hall
Agency
Department of Medical Assistance Services
 
Board
Board of Medical Assistance Services
 
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9/9/21  6:04 am
Commenter: Anonymous

Limited Authorized units - Community Crisis
 

Upon reviewing the units that will allotted per client, it seems as though there is a major reduction in the amount of time allowed. 28 hours a week is not enough time for counselors to effectively assist clients. This will only increase clients going in and out of services. It seems that they will be more inclined to enter crisis 4x a month versus 2x a month if given a continued stay. I think based on the current nature of things and the new issues clients are facing now that this should be reconsidered for a higher number. The current limit on units now (56 hours) is already a stretch given limited appointment availability with psychotherapists, physicians, and even walk ins. Many if not all practitioners offices have limited appointments that are sometimes 1 week out. Clients need assistance navigating this as well as time to get these things accomplished. I also want to point out that crisis clients are not always in the best head space and can prove to be challenging. They often require redirecting, which can take upwards of an hour which places constraints on getting things accomplished in a week with reduced hours. 

CommentID: 99914